Our Policies

Welcome to Voyageur Wilderness and Voyageur Island. As a small family-owned, seasonal business in a remote area, cancellations impact us greatly. In order to secure your reservation, we have created these policies.

Voyageur Wilderness Adventures and
Voyageur Island Lodge Getaways

  • Contact us directly for specific Policies and Reservations regarding Groups and Cabin Rentals

  • Quetico Park Permits and Reservations: Voyageur Wilderness is an official issuer for Quetico Park therefore Quetico Park’s reservation, cancellation, Regulations and Policies will apply. This is applicable to the Park Permit portion of any Voyageur Wilderness packages as well.

  • We require a 50% deposit at the time of booking.

  • Reservations cancelled outside 14 days of arrival date will receive a full refund.

  • Reservations cancelled within 14 days of arrival will not be refunded.

  • Reservations made for July and August will be subject to a charge equal to 100% of your reservation total, if cancelled within 48 hours of arrival dates. If we are able to rebook any portion of your reservation, we will refund you the recovered amount.

  • Refunds will not be given for early departures.

  • Renters are responsible to pay the full retail value of any equipment that is lost, stolen, or which they otherwise fail to return. Renters will pay, at Voyageur Wilderness’s option, the repair cost or full retail value of any equipment that is damaged.

Covid-19 (Coronavirus)

The health and well-being of our communities and visitors are our priority. Please refer to our Covid-19 Policy for the latest updates.

Frequently Asked Questions

How do I get/reserve a Quetico Park permit?

As Voyageur Wilderness is an official issuer of Quetico Park permits, we can reserve and issue park permits on your behalf at Voyageur Island Lodge at no additional cost.

How do I get to the trip?

All adventures are based out of Voyageur Island Lodge on Nym Lake, near Atikokan, Ontario, Canada. A boat transfer is provided from the Nym Lake Access Parking Lot.

By Car: We are easily accessible by automobile. From Thunder Bay, it is a 2-hour drive west on the Trans-Canada Highway then a short drive down a gravel road to the Nym Lake Access Parking Lot where you will leave your vehicle. You will be shuttled to Voyageur Island Lodge on a pontoon boat.

By Plane:  The nearest gateway city is Thunder Bay, which is serviced by Air Canada; United Airlines; Porter Airlines and West Jet Airlines. Voyageur Wilderness is happy to help you arrange for an airport pick up and shuttle. Please contact us for details.

What is a backcountry canoe trip?

Quetico Provincial Park is an internationally recognized wilderness paddling destination. It has an extensive system of canoe-portage routes that allow for a mix of short, easy or extended challenging trips. The backcountry campsites have no facilities, services or signs on campsites and portages.

Voyageur Wilderness makes its easy and fun to experience a backcountry canoe trip in Quetico Provincial Park. For over 60 years, we have been providing full canoe outfitting services from Voyageur Island Lodge on Nym Lake. We will teach you best practices for backcountry canoeing and camping and will provide you with all the gear, equipment and meals you need for a safe and enjoyable adventure.

Voyageur Wilderness has an excellent rapport with Quetico Provincial Park and was instrumental in helping Quetico’s wilderness receive its special “sensitive area designation:” and complete mechanical motorized ban. We are leaders in responsible and sustainable tourism practices.

Can you provide more details about Voyageur Island Lodge?

Voyageur Island Lodge, full of rustic charm, is truly a special place where you’ll be immersed in the timeless wonder of the Canadian wilds. It’s located on an easily accessible 2-hectare island on Nym Lake, just 500-metres from 460,000 hectares of protected wilderness of Quetico Provincial Park. Find out more about the lodge accommodation, meals, amenities and pet friendly rules.

For over 60 years, the Lodge has been a gathering place for people wanting to enrich their knowledge of the natural environment and experience the beauty of Quetico Park.

Owned and operated by the Savoie family, they integrate responsible tourism practices in all components of its operations. This approach is based on their Métis and French-Canadian voyageur heritage and the wisdom of their elders. They were “taught” certain fundamental concepts and shown respect of “Mother Earth”, self, family and community.

They are devoted to keeping ecological integrity at the lodge and in all aspects of visitors’ travel through Quetico Provincial Park. They truly believe that humans are not the masters of nature, but rather a small strand that is part of the large web of life. They lead by example, cultivate hope and inspire others to appreciate the connection to each other and the Earth.

Is Internet and cell phone service available?

Cell phone service is available at the lodge, however, due to its remote location, internet service is not available.

Can I bring my dog?

Yes, all adventures are dog friendly.

What experience and level of fitness do I need?

To help you choose your adventure, we’ve rated canoe trip route levels from EASY (no experience to advanced) to CHALLENGING (intermediate to advanced). Canoe adventures and trip routes can be customized to match your skills, experience and fitness level.

Use our canoe rating system to see if the trip is right for you. Don’t know what level you’re at? Contact us and we’ll be happy to help.

What are the backcountry meals like?

Voyageur Wilderness guarantees well-balanced and nutritious meals of fresh and freeze-dried trail foods for your backcountry adventure. We’ll provide you with meal menu options, discuss choices, including any special dietary needs and ensure your food, cook kit and essentials are packed up for your trip.

Download our Backcountry Food Checklist.

What is the weather like in Quetico?

It’s always important to consider weather conditions when trip planning.  For example May and September tend to be cooler than June, July and August.  Please check the Welcome to Quetico Provincial Park (ontarioparks.com) or for daily weather forecasts and more info on weather conditions visit www.weatheroffice.gc.ca .  Feel free to contact us for our insight into weather and park travel conditions.

What environmental considerations are there for travel within Quetico?

The protection of Quetico Provincial Park is essential and is guided by rules and regulations that all visitors must adhere to. Leave No Trace 7 principles including: Pack it in-Pack it out and How To Dispose of Waste Properly form part of the wilderness ethical travel to ensure Quetico’s protected for generations to come! We can help you with Park Travel Regulations and Trip Planning or visit Welcome to Quetico Provincial Park.

What about safety and emergencies?

Trip plan, preparedness, skills, equipment and common sense are tools to keep you safe and healthy. Other emergency tools such as Satellite phones and Emergency Locators are available to rent.